Privacy Policy

1. Information Collection

We collect information directly from you when you interact with our website or services, including when you fill out contact forms, subscribe to newsletters, or request information about our offerings. This information may include your name, email address, phone number, company name, and any personal details you voluntarily provide.

Additionally, we automatically collect certain technical information when you visit our website, including your browser type, operating system, internet service provider, referring and exit pages, clickstream data, and the dates and times of your visits. We use this information to administer our website, improve user experience, analyze trends, and gather broad demographic information for aggregate use.

• Personal identification information including name, email address, and phone number
• Technical data such as IP addresses, browser type, and operating system details
• Usage patterns including pages visited, time spent on site, and navigation paths
• Communications and correspondence between you and our company
• Transaction records related to our services when applicable

2. Use of Information

CHIEN YUEH COMPANY LIMITED uses the information collected from you to provide, maintain, and improve our services. We use your personal data to fulfill requests for information, respond to inquiries, communicate about our services, and send promotional materials with your consent.

We may also use collected information for internal business purposes such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and enhancing our website, products, and services. We do not sell, rent, trade, or otherwise transfer your personal information to third parties without your explicit consent.

3. Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is accessible only by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We employ industry-standard encryption protocols to protect sensitive data transmitted over the internet. All sensitive and private data exchanges between you and our website happen over SSL secured communication channels and are encrypted and protected with digital signatures. We also maintain physical, electronic, and procedural safeguards to protect your personal information.

Our servers are housed in secure, climate-controlled facilities with restricted access. We conduct regular security audits and vulnerability assessments to identify and rectify potential weaknesses in our systems. Despite our best efforts, no method of transmission over the Internet is 100 percent secure, and we cannot guarantee absolute security.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, provide a better user experience, and supply analytical information to site operators.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or expired. These cookies help us recognize your browser, capture and remember certain information, and understand your preferences based on previous or current site activity.

• Essential Cookies: Required for the website to function properly and enable core features
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and choices for a personalized experience
• Functional Cookies: Enable enhanced functionality and personalization

5. Third-Party Services

We may employ third-party companies and individuals due to the following reasons: to facilitate our service, to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. We want to inform our service users that these third parties have access to your personal information.

The obligation to have access to your personal information is limited to performing tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose. We may also disclose your personal information when required by law, to enforce our policies, or to protect our or others rights, property, or safety.

We may share non-personally identifiable information with partners who may use it to improve their own products and services. We carefully vet all third-party service providers to ensure they maintain appropriate data protection standards.

6. Children Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take immediate steps to delete such information from our servers.

If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us so that we can take necessary actions. Protecting the privacy of young individuals is of paramount importance to us.

7. Changes to This Policy

CHIEN YUEH COMPANY LIMITED reserves the right to update or modify this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

Continued use of our services after any changes to this policy shall constitute your acknowledgment of such changes and your agreement to be bound by the updated terms. Material changes will be communicated through prominent notices on our website or direct email notification.

8. Contact Information

If you have any questions about this Privacy Policy, your personal data, or would like to exercise your data protection rights, please do not hesitate to contact us.